Terms & conditions
Please note the following terms and conditions:
The Retreat at The Manors South at Westridge relates to our home and not the whole sub-division.
The signing of the booking form by the party leader confirms acceptance of the terms and conditions set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list)
No all male/female parties or parties of guests who are under the age of 21 will be accepted.
No pets allowed.
For the comfort of guests this is a no smoking home.
To ensure comfort, security and peace of mind our home is registered with the state authorities and is in full compliance with all relevant legislation.
Commercial vehicles, campers, mobile homes, recreational vehicles, motor homes, house trailers, boats, shall not be permitted to be parked or to be stored at any place on the property.
Parking is only permitted on the driveway or in the garage.
Party size
Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to.
The accommodations cannot be shared or sub-let and only the persons shown on the booking form are permitted to stay in the property.
The property is fully licensed for short-term rentals in Florida.
The owners reserve the right to refuse admittance if these conditions are not met. Failure to comply will render the booking void and no compensation will be paid.
Rental Period
Arrival can be any day of the week - minimum rental period is 3 nights (please ask for details).
Stays of 6 nights or less will incur a cleaning fee.
The Retreat at The Manors South at Westridge is available for occupation from 4.00pm local time on the day of arrival and is to be vacated by 10.00am on the morning of departure.
Vacating after 10.00am may incur a charge equivalent to one days accommodation cost unless previously agreed with the owner and/or Management Company.
Guests can arrange to arrive earlier or depart later if The Retreat at The Manors South at Westridge is unoccupied by prior arrangement with the owners and/or Management Company.
Payment
Together with your completed booking form, a non-refundable deposit is due within 7 days of your provisional booking. Upon receipt of your deposit we will send you confirmation of your booking.
Payment of the balance is due 8 weeks prior to your arrival date. On clearance of the balance we will send a receipt together with directions and arrival instructions.
All rates are subject to change until final confirmation of booking.
Security Deposit
The client is solely responsible for any damage or breakages that may be caused to the property or its contents during your stay.
The lead guest must fully inspect the home and report any damage or deficiency to the owner's management Company within the first twenty four (24) hours of their stay. Thereafter, any damage or deficiency found following the guest's departure will be attributable solely to the lead guest and their party.
We require a refundable security deposit of £250 or $400 to be paid with the final payment either by cheque or direct bank transfer. This deposit will be repaid to you (in the same manner we received it) as soon as the management company has reported no damage.
Our local management company checks the home before your arrival and after your departure and will advise us of any faults. This may include additional cleaning costs for removal of stains due to spillage.
In the event of any excess damage of any kind to the property or excess cleaning costs or excessive use of electricity (e.g. leaving external doors open with air conditioning on) which exceed the security deposit, the signatory will be held responsible for all additional costs.
The Retreat at The Manors South at Westridge is designated as a "No Smoking" home, and all guests agree to refrain from smoking inside the house. In the event that neutralization of smoke odours from cigarettes, cigars, pipes or other smoking materials is required, or in the event that burn marks from cigarettes, cigars, pipes, or other smoking materials are detected, the cost for elimination of those odours or repair of the burn marks will be deducted from the security deposit. The property also has smoke alarms.
We reserve the right to retain the security deposit (either in part or full) to cover damage or non-return of keys. Receipts for repairs / replacements will be provided in the unlikely event that such retention of the security deposit is required.
We reserve the right to pursue a guest for recompense for any and all damages caused by guests which may exceed the value of the security deposit and will require payment within 14 days of being served notice of this.
Florida has a sub tropical climate and care must be taken with food that is left uncovered. Uncovered food can attract insects very quickly. Any added cost for pest control services incurred for lack of care may be passed to you.
Safety & Security
To comply with state fire regulations under no circumstances may more than the maximum number of persons identified on the booking form occupy the property.
Ensure all windows and doors are locked securely before leaving the property or retiring for the night.
The swimming pool is used entirely at the guest’s own risk. The owners (Jason & Donna Harris) are not liable for any injury/death when using the pool.
NOTE: Our home has Pool Door Alarm and Child Safety Fence. According to Chapter 515.33 of the Residential Swimming Pool Safety Act: Anyone tampering with or disconnecting pool alarms commits a misdemeanor of the second degree, punishable by a $5,000 fine or one (1) year in jail.
We will assess a minimum charge of £250 for its repair/replacement. Please do not tamper with the pool alarms.
No diving is allowed and children must be supervised at all times whilst in the pool area.
Glass is not permitted in the pool area at any time. Please use the plastic items provided.
Internet:
Free WiFi is available to all guests throughout the property.
Cancellation by Guests
In the event of your party needing to cancel, the following conditions will apply.
Any cancellation within the final 8 weeks prior to the booking period will regrettably result in loss of the whole booking fee (not including the security deposit)
It is the responsibility of the signatory to ensure that the signed cancellation letter reaches the owner. Email cancellations are not acceptable.
Failure to pay the final balance by the due date (8 weeks prior to arrival) may result in loss of the booking and deposit. If we do not receive the payment we will endeavour to contact the guest but if we receive no payment or communication, then unfortunately we reserve the right to cancel the booking and recover the balance owing.
If you do have a problem, PLEASE contact us as soon as possible to discuss the matter.
We strongly recommend that all guests take out adequate holiday, injury, medical and cancellation insurance cover at the time of booking.
Cancellation by the Owners
In the unlikely event that personal circumstances necessitate cancellation of the booking we will refund any monies paid by the party (without interest, compensation or consequential loss of any kind). However the management company will always seek to relocate your booking to a home of a similar or superior standard.
Force Majeure: The owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond the owners control including, but not restricted to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation or schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control.
Complaints
In the unlikely event of a problem arising whilst you are on holiday (relating to The Retreat) which you consider that the matter is of a serious nature, we ask you to contact our management company immediately. We also request that you contact us direct within 7 days of you departure from our home (The Retreat). However, if the problem has not been reported to the management company then we cannot accept any responsibility.
Code of conduct
The Retreat at The Manors South at Westridge is located in the Westridge area of Davenport, FL. The Manors at Westridge is a residential community. The actions of all members of your party should not interfere with the enjoyment of either other vacationers or the residents of The Manors at Westridge. Please do not play loud music or engage in any activity which may cause inconvenience to your neighbour's after 10.30pm or before 07.30am. In the event that any member of your party behaves in a way that is likely to cause distress, danger or annoyance to any other vacationers, residents of The Manors at Westridge or damage to any property, the owners or their management company reserve the right to terminate your rental agreement immediately and forthwith. The owners or their management company will not be liable for any costs you will incur, nor shall we pay any compensation, nor make any refunds due to this action.
Disclaimer
LIABILITY – The property is privately owned and neither ourselves nor the management company accept any liability whatsoever for damage or injury sustained during use of any of the facilities or equipment at the home. It is the guest's responsibility to exercise a duty of care at all times and party leaders should ensure that all their party follow all the comprehensive operational and safety instructions relating to the use of facilities and equipment, familiarise themselves with the fire procedure displayed in the home and confirm all persons using the home are adequately covered by appropriate personal accident/injury/public liability insurance.
The owners and their agents reserve the right of entry at any time. (This includes such workers as pool maintenance, gardeners etc)
Website description : whilst all information supplied is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of a contract.
Law
This contract is subject to and shall be constructed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
Privacy
Any information passed on by visitors to this site, for example, customers completing on-line booking forms or submitting their email address will be used solely for the purpose of renting The Retreat. We will not pass your details on to any other agencies or third parties whatsoever and will at all times respect the privacy of our clients.
We want The Retreat at The Manors South at Westridge to remain beautiful for each and every visitor so please respect our home and treat it with the care it deserves.
The Retreat at The Manors South at Westridge relates to our home and not the whole sub-division.
The signing of the booking form by the party leader confirms acceptance of the terms and conditions set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list)
No all male/female parties or parties of guests who are under the age of 21 will be accepted.
No pets allowed.
For the comfort of guests this is a no smoking home.
To ensure comfort, security and peace of mind our home is registered with the state authorities and is in full compliance with all relevant legislation.
Commercial vehicles, campers, mobile homes, recreational vehicles, motor homes, house trailers, boats, shall not be permitted to be parked or to be stored at any place on the property.
Parking is only permitted on the driveway or in the garage.
Party size
Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to.
The accommodations cannot be shared or sub-let and only the persons shown on the booking form are permitted to stay in the property.
The property is fully licensed for short-term rentals in Florida.
The owners reserve the right to refuse admittance if these conditions are not met. Failure to comply will render the booking void and no compensation will be paid.
Rental Period
Arrival can be any day of the week - minimum rental period is 3 nights (please ask for details).
Stays of 6 nights or less will incur a cleaning fee.
The Retreat at The Manors South at Westridge is available for occupation from 4.00pm local time on the day of arrival and is to be vacated by 10.00am on the morning of departure.
Vacating after 10.00am may incur a charge equivalent to one days accommodation cost unless previously agreed with the owner and/or Management Company.
Guests can arrange to arrive earlier or depart later if The Retreat at The Manors South at Westridge is unoccupied by prior arrangement with the owners and/or Management Company.
Payment
Together with your completed booking form, a non-refundable deposit is due within 7 days of your provisional booking. Upon receipt of your deposit we will send you confirmation of your booking.
Payment of the balance is due 8 weeks prior to your arrival date. On clearance of the balance we will send a receipt together with directions and arrival instructions.
All rates are subject to change until final confirmation of booking.
Security Deposit
The client is solely responsible for any damage or breakages that may be caused to the property or its contents during your stay.
The lead guest must fully inspect the home and report any damage or deficiency to the owner's management Company within the first twenty four (24) hours of their stay. Thereafter, any damage or deficiency found following the guest's departure will be attributable solely to the lead guest and their party.
We require a refundable security deposit of £250 or $400 to be paid with the final payment either by cheque or direct bank transfer. This deposit will be repaid to you (in the same manner we received it) as soon as the management company has reported no damage.
Our local management company checks the home before your arrival and after your departure and will advise us of any faults. This may include additional cleaning costs for removal of stains due to spillage.
In the event of any excess damage of any kind to the property or excess cleaning costs or excessive use of electricity (e.g. leaving external doors open with air conditioning on) which exceed the security deposit, the signatory will be held responsible for all additional costs.
The Retreat at The Manors South at Westridge is designated as a "No Smoking" home, and all guests agree to refrain from smoking inside the house. In the event that neutralization of smoke odours from cigarettes, cigars, pipes or other smoking materials is required, or in the event that burn marks from cigarettes, cigars, pipes, or other smoking materials are detected, the cost for elimination of those odours or repair of the burn marks will be deducted from the security deposit. The property also has smoke alarms.
We reserve the right to retain the security deposit (either in part or full) to cover damage or non-return of keys. Receipts for repairs / replacements will be provided in the unlikely event that such retention of the security deposit is required.
We reserve the right to pursue a guest for recompense for any and all damages caused by guests which may exceed the value of the security deposit and will require payment within 14 days of being served notice of this.
Florida has a sub tropical climate and care must be taken with food that is left uncovered. Uncovered food can attract insects very quickly. Any added cost for pest control services incurred for lack of care may be passed to you.
Safety & Security
To comply with state fire regulations under no circumstances may more than the maximum number of persons identified on the booking form occupy the property.
Ensure all windows and doors are locked securely before leaving the property or retiring for the night.
The swimming pool is used entirely at the guest’s own risk. The owners (Jason & Donna Harris) are not liable for any injury/death when using the pool.
NOTE: Our home has Pool Door Alarm and Child Safety Fence. According to Chapter 515.33 of the Residential Swimming Pool Safety Act: Anyone tampering with or disconnecting pool alarms commits a misdemeanor of the second degree, punishable by a $5,000 fine or one (1) year in jail.
We will assess a minimum charge of £250 for its repair/replacement. Please do not tamper with the pool alarms.
No diving is allowed and children must be supervised at all times whilst in the pool area.
Glass is not permitted in the pool area at any time. Please use the plastic items provided.
Internet:
Free WiFi is available to all guests throughout the property.
Cancellation by Guests
In the event of your party needing to cancel, the following conditions will apply.
Any cancellation within the final 8 weeks prior to the booking period will regrettably result in loss of the whole booking fee (not including the security deposit)
It is the responsibility of the signatory to ensure that the signed cancellation letter reaches the owner. Email cancellations are not acceptable.
Failure to pay the final balance by the due date (8 weeks prior to arrival) may result in loss of the booking and deposit. If we do not receive the payment we will endeavour to contact the guest but if we receive no payment or communication, then unfortunately we reserve the right to cancel the booking and recover the balance owing.
If you do have a problem, PLEASE contact us as soon as possible to discuss the matter.
We strongly recommend that all guests take out adequate holiday, injury, medical and cancellation insurance cover at the time of booking.
Cancellation by the Owners
In the unlikely event that personal circumstances necessitate cancellation of the booking we will refund any monies paid by the party (without interest, compensation or consequential loss of any kind). However the management company will always seek to relocate your booking to a home of a similar or superior standard.
Force Majeure: The owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond the owners control including, but not restricted to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation or schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control.
Complaints
In the unlikely event of a problem arising whilst you are on holiday (relating to The Retreat) which you consider that the matter is of a serious nature, we ask you to contact our management company immediately. We also request that you contact us direct within 7 days of you departure from our home (The Retreat). However, if the problem has not been reported to the management company then we cannot accept any responsibility.
Code of conduct
The Retreat at The Manors South at Westridge is located in the Westridge area of Davenport, FL. The Manors at Westridge is a residential community. The actions of all members of your party should not interfere with the enjoyment of either other vacationers or the residents of The Manors at Westridge. Please do not play loud music or engage in any activity which may cause inconvenience to your neighbour's after 10.30pm or before 07.30am. In the event that any member of your party behaves in a way that is likely to cause distress, danger or annoyance to any other vacationers, residents of The Manors at Westridge or damage to any property, the owners or their management company reserve the right to terminate your rental agreement immediately and forthwith. The owners or their management company will not be liable for any costs you will incur, nor shall we pay any compensation, nor make any refunds due to this action.
Disclaimer
LIABILITY – The property is privately owned and neither ourselves nor the management company accept any liability whatsoever for damage or injury sustained during use of any of the facilities or equipment at the home. It is the guest's responsibility to exercise a duty of care at all times and party leaders should ensure that all their party follow all the comprehensive operational and safety instructions relating to the use of facilities and equipment, familiarise themselves with the fire procedure displayed in the home and confirm all persons using the home are adequately covered by appropriate personal accident/injury/public liability insurance.
The owners and their agents reserve the right of entry at any time. (This includes such workers as pool maintenance, gardeners etc)
Website description : whilst all information supplied is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of a contract.
Law
This contract is subject to and shall be constructed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
Privacy
Any information passed on by visitors to this site, for example, customers completing on-line booking forms or submitting their email address will be used solely for the purpose of renting The Retreat. We will not pass your details on to any other agencies or third parties whatsoever and will at all times respect the privacy of our clients.
We want The Retreat at The Manors South at Westridge to remain beautiful for each and every visitor so please respect our home and treat it with the care it deserves.